Safe Future LLC logo
Safe Future LLC logo

About

Visit us any time you like 1400 NE 125 Street
North Miami, FL 33161

Safe

Future

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Organization

Welcome to Safe Future LLC Behavioral Health and Psychosocial Program. Since 2016, we have been dedicated to nurturing minds and restoring balance.
Our mission: We aim to empowering individuals, families, and communities to lead healthier, more fulfilling lives. By promoting proven strategies for preventing addiction and supporting long-term recovery, SAFE FUTURE equips people with the tools they need to break free from addictive behaviors and sustain positive change. Fully licensed and accredited by the State of Florida and have earned The Joint Commission Gold Seal of Approval®. SAFE FUTURE delivers comprehensive prevention and treatment services for substance abuse and mental health.
Our wide range of services includes thorough evaluations, individualized outpatient counseling and therapy, expert medication management, as well as impactful prevention programs and educational initiatives. We proudly serve adults, adolescents, and their families, ensuring that everyone receives compassionate, evidence-based care. Located in Miami-Dade County, our outpatient substance abuse and mental health services are accessible and designed to meet the diverse needs of our community. Choose SAFE FUTURE as your trusted partner on the journey to wellness and lasting recovery.

Our Core Values

01
Clinical Excellence
Delivering top-quality healthcare through continual improvement and best outcome.
02
Compassion
Showing empathy and care by prioritizing the client's needs and well-being.
03
Integrity
Operating with strong moral and ethical principles, professionalism, and dedication to the community.
04
Collaboration
Working cooperatively with clients and other organizations to holistically support the patient's health and recovery.
05
Justice
Promoting equity and non-discrimination, ensuring that services are accessible to all and protecting the rights of vulnerable groups.

Meet The Team

Carol Joy Biggs RN, MS, CBHCMS

Founder & Managing Director

Joy brings over 20 years of experience supporting individuals with chronic mental illness and substance use disorders. With a background in psychiatric nursing and expertise as a Targeted Case Management Supervisor, Joy plays a key role in guiding Safe Future’s mission and ensuring clients receive comprehensive, compassionate support.

Joy has helped countless individuals secure stable housing, and through dedicated care coordination, 90% of her clients have achieved long‑term stabilization. Joy’s leadership strengthens both the program’s operations and the lives of those it serves.

Francesco Cruz MD

Medical Director

Francisco Cruz, M.D., is board-certified in General Psychiatry and Addiction Medicine, with 20+ years of experience treating mental illness and substance use disorders. He uses a holistic, client-centered approach based on the bio-psycho-social-spiritual model and incorporates new treatments to enhance patient health and quality of life.

 

PLAY VIDEO     ●    PLAY VIDEO     ●    

What is Mental Health?

Play the video to learn what mental health is. By understanding it, we can recognize its importance and promote overall well-being.

Safe Future Therapists

Our experienced therapists provide individual and group support for chronic mental illness, substance abuse, and behavioral issues in children and adolescents. Their expertise and personalized approach help clients achieve progress and change. Click on their names to learn more.

Angelica Klugman

Individual & Group Therapist

Daynet Blanco

Group Therapist - Spanish Speakers

Elizabeth Bannister RN

Group Therapist & Medication Management

Maria Pita

Individual & Group Therapist

Louisa G.

Group Therapist

Help is within Reach

Get in touch today!

Targeted Case Managers

Our Florida Board Certified Behavioral Health Case Managers (CBHCM) support children, adolescents, and adults with complex needs. They have helped more than 100 people achieve stability by connecting them to vital medical, social, educational, and support services.

Luis Merino

CBHCMS Supervisor

Carlos Urbina Jr.

CBHCM

Eldis Benitez

CBHCM

Gerald Vital

CBHCM

Kawanakee Thompkins

CBHCM

Natalie Bonilla

CBHCM

Administrative Staff

At Safe Future, our administrative team is integral to the effective operation of our Behavioral Health Agency. In addition to standard office functions, they provide essential support by coordinating housing resources, facilitating access to benefits and health insurance, and liaising with providers to deliver necessary services to clients.

Shirkeela Rolle

Administrator & Case Management Support

Michael Owens

Human Resources

Nancy Williams

Community Relations & Marketing Lead

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PLAY VIDEO     ●    PLAY VIDEO     ●    
No one is beyond help. We will meet you where you are and guide you further into wellness and beyond what you thought was possible.
Carol Joy Owens
Managing Director
I found that with depression, one of the most important things you can realize is that you’re not alone. You’re not the first to go through it, and you won't be the last.
Elmase Hoffman
Therapist
Mental health problems don’t define who you are. They are something you experience.
Agelica Kleimen
Therapist
Being able to be your true self is one of the strongest components of good mental health.
Maria Pita
Therapist
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Safe Future LLC logo
Helping individuals, families, and communities enhance their quality of life since 2016.
Safe Future LLC logo
Helping individuals, families, and communities enhance their quality of life since 2016.